We're Here to Help!

Have a question about your order, photo upload, or custom design? Our customer support team is always happy to assist you!

Get in Touch

Customer Support Email: support@craftmades.com
Response Time: Monday – Friday, 9:00 AM – 6:00 PM (EST). We usually respond within 12–24 business hours.

Frequently Asked Questions

Q: Can I change my photo after placing an order?
A: If our design team hasn't started on your artwork yet, yes! Please email us immediately at support@craftmades.com with your order number and the new photo.

Q: Will I see a preview before my item is made?
A: Yes! For custom artwork orders, we will send a digital proof to your email for approval before printing.

Send Us a Message

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