Privacy Policy

At CraftMades.com ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

• Order Information: Name, billing/shipping address, payment details (processed securely via authorized payment gateways), email address, and phone number.
• Custom Media: Photos or image files uploaded by you to fulfill custom personalized orders.
• Device & Browsing Data: IP address, browser type, time zone, and cookies to improve store usability.

2. How We Use Your Information

We use your information to fulfill orders, create custom artwork proofs, communicate order updates, prevent fraud, and improve our store experience. Photos uploaded for customization are strictly used for artwork creation and order fulfillment unless you grant explicit permission to use them in promotional reviews.

3. Sharing Your Information

We do not sell or rent your personal information. We share details only with trusted service providers who assist in operating our store (e.g., payment processors, fulfillment partners, and shipping carriers).

4. Data Rights & Security

If you reside in the EEA, UK, or California, you have the right to access, amend, or request deletion of your personal data. To exercise these rights, please contact us at support@craftmades.com.